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These guys are the best. We've been customers since they were small-time and I love seeing how the business has grown. We take a once yearly trip to Ikea ourselves but it's really nice if you just want a few things and don't want to commit to a trip yourself to just be able to order from ModerNash. They're so cool they've even helped us with returns and missing parts, seriously top-notch customer service. I love them!
We placed our first order with ModerNash last week. We found the guys in the showroom to be very patient and helpful. Our order was delivered yesterday. In the interim week, we had numerous emails from ModerNash verifying our order, setting up delivery times, etc. We even had calls from the delivery guys to verify what we needed and a scheduled time. As one might expect, we were a little apprehensive about the delivery and assembly process. We worried needlessly. Oh, my goodness! Ron and Will were so skilled; they knew exactly what they were doing. In two hours, they assembled a 25 section bookcase, an 8 section bookcase, 2 drawer units and a table. On top of their skill, they were friendly, conversational and courteous. They made sure that we understood what they were doing and how to use the pieces. They left no mess for us to clean up. They carried the boxes with them when they left. We even had a follow-up email after the delivery. The website is well set up, easy to navigate, and monitored frequently. We will definitely use ModerNash's services again to bring IKEA to Nashville. We are sharing our experiences with our friends and have given them catalogs.
Love ModerNash! Don't put yourself through the headache of purchasing and installing yourself. Hire these fantastic guys!
We have worked with ModerNash on several office remodel projects in our Franklin, Nashville and East Nashville offices. They helped us create design concepts and floorplan layouts to fit each office perfectly. Additionally, due to our space restraints but needing as many staff members to comfortably work in the space as possible, the team at ModerNash humored me and accepted my many challenges. They were willing to use closet doors as dividers, kitchen cabinets as desks, and research where to purchase bizarre hardware needed to make it all work. Their personal touch, experience and commitment to the success of our projects ensured we accomplished our goals in a timely manner... but most importantly…with style!
I'm super impressed with ModerNash! I ordered an outdoor table that was out of stock on their first trip to the store. Josh called me that day letting me know that they couldn't get the table, but would try again on their next trip. Worried the table would be out of stock everywhere, I found it for sale through a third party online (for $200 more than my ModerNash total would be), and emailed ModerNash to say I was going to cancel my order. Ryan emailed me back within minutes and encouraged me to stick with them - they were sure they could get the table for me on the next trip. And they did! The customer service is fabulous and I couldn't be happier with my Ikea table. Thanks ModerNash!