Serving the greater Nashville area.
Frequently Asked Questions
- What do I do if my furniture is damaged once I take it out of the box?
- Are your shipping rates different for large purchases?
- How do I find out when your next trip to IKEA® will be?
- What are my pick-up and delivery options once my furniture is in Nashville?
- When do I pay for my furniture?
- What forms of payment does ModerNash accept?
- What happens if my furniture is out-of-stock once you get to IKEA®?
Answers
What do I do if my furniture is damaged once I take it out of the box?
No need to fret, we will return the damaged piece(s) on our next trip to IKEA® and exchange them for new ones at no additional cost to you. If you realize your furniture is damaged please call us immediately so we can remedy the situation and get new parts for you asap. For more details check out our Return/Out-Of-Stock Policy.
Are your shipping rates different for large purchases?
Yes. ModerNash uses a custom shipping rate scale that incorporates automatic discounts for large orders. The more you buy, the cheaper our shipping percentage is. To get an estimate simply go to our pricing page and use our handy calculator to see how much you can save!
How do I find out when your next trip to IKEA® will be?
Subscribe to our email list and we will send you an email letting you know right then and also keep you updated on future trips.
What are my pick-up and delivery options once my furniture is in Nashville?
You can pick-up your furniture from our convenient warehouse location or we can deliver to your door for an additional Home Delivery fee. For an estimate on your home delivery cost, check out our pricing page.
When do I pay for my furniture?
Payment is due upon receipt at the time you pick-up your furniture or upon delivery. (If you chose our Home Delivery option and would like to pay with a credit card please inform us of this before your furniture is delivered.)
What forms of payment does ModerNash accept?
We accept cash, check, credit and Paypal.
What happens if my furniture is out-of-stock once you get to IKEA®?
If your requested furniture is out of stock we will call you the day of the trip and let you know your options. For further info about out-of-stock items please see our Return/Out-Of-Stock Policy.
need a reminder before Our next IKEA trip?
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